Terms of service
Last Updated: October 2026
Welcome to DSD Studio. These Terms of Service govern your use of our website and the purchase of products from DSD Studio.
By accessing our website, placing an order or purchasing products from DSD Studio, you agree to these Terms of Service, together with our Shipping Policy, Returns & Refunds Policy and Privacy Policy.
Please read these Terms carefully before using our website or placing an order.
1. ABOUT DSD STUDIO
DSD Studio is an online beauty store based in South Africa, offering a curated selection of Korean beauty products and skincare.
References to “DSD Studio”, “we”, “us” or “our” refer to DSD Studio.
References to “you”, “customer” or “your” refer to the person accessing our website or purchasing our products.
2. USING OUR WEBSITE
You agree to use our website lawfully and responsibly.
You may not:
- Use our website for unlawful, fraudulent or unauthorised purposes.
- Attempt to gain unauthorised access to our website, systems or customer information.
- Interfere with the operation, security or functionality of our website.
- Copy, reproduce, distribute or commercially use our website content, images, branding or intellectual property without written permission.
- Submit false, misleading or fraudulent information when placing an order.
- Use our website in a manner that could damage, disable, overburden or impair its operation.
We reserve the right to restrict or terminate access to our website where there has been misuse, fraud, abuse or a breach of these Terms, subject to applicable law.
3. PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, ingredients, sizes and other information displayed on our website are accurate and up to date.
However, slight differences may occur due to screen settings, lighting, packaging updates, manufacturing variations or changes made by product manufacturers.
Product packaging may differ from the photographs displayed on our website. Where relevant, customers should refer to the product label for the most current ingredient list and usage instructions.
Customers are encouraged to review the product description, ingredients, directions and available specifications before placing an order.
4. SKINCARE AND BEAUTY PRODUCTS
Customers are responsible for reading product labels, ingredient lists, warnings and usage instructions before using any skincare or beauty product.
We recommend performing a patch test before using a new skincare product, particularly if you have sensitive skin or known ingredient sensitivities.
Discontinue use if irritation or an adverse reaction occurs and seek appropriate medical advice if necessary.
Product results may vary between individuals depending on skin type, skin condition, product use and other factors. DSD Studio does not guarantee specific skincare results.
Our product descriptions are intended for general informational purposes and are not a substitute for professional medical advice, diagnosis or treatment.
Customers should check ingredient lists carefully and consult a qualified healthcare professional if they have concerns about allergies, pregnancy-related suitability or existing skin conditions.
5. PRODUCT USE AND SAFETY
Products must be used in accordance with their labels and instructions.
DSD Studio is not responsible for adverse outcomes resulting from misuse, failure to follow product instructions, inappropriate combinations of products or use contrary to manufacturer warnings, to the extent permitted by applicable law.
Nothing in these Terms excludes any rights or remedies a customer may have if a product is unsafe, defective, incorrectly described or otherwise fails to meet applicable legal requirements.
6. PRICES
All product prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.
We reserve the right to change product prices, promotions or discounts at any time.
Price changes will not affect an order that has already been successfully placed and accepted, subject to applicable law.
We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing or product-information error occurs, we will contact the customer regarding the affected order and handle the matter in accordance with applicable law.
If an order is cancelled because of a pricing error, any payment received for the cancelled order will be refunded as required by law.
7. ORDERS
Placing an order through our website constitutes an offer to purchase the selected products.
An order is considered accepted once payment has been successfully received and the order has been confirmed by DSD Studio.
We reserve the right to decline or cancel an order where a product is unavailable, payment cannot be verified, an obvious pricing or product-information error occurs, fraudulent activity is reasonably suspected, or circumstances beyond our reasonable control prevent fulfilment.
Where an order is cancelled after payment, the applicable amount paid will be refunded in accordance with applicable law.
8. PAYMENT
Payment must be successfully completed before an order can be processed, unless DSD Studio has expressly agreed to another payment arrangement.
Payments may be processed through third-party payment providers. Such providers may have their own terms, conditions and privacy policies.
Payment security and the handling of payment information may depend on the payment provider and platform used. Please refer to our Privacy Policy for further information.
9. SHIPPING AND DELIVERY
Orders will be processed and delivered in accordance with our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our reasonable control, including courier delays, severe weather, public holidays, service interruptions or incorrect delivery information supplied by the customer.
Customers are responsible for providing accurate delivery information at checkout.
We will make reasonable efforts to assist with delivery issues. Nothing in these Terms limits any consumer rights relating to delivery or non-delivery under applicable law.
10. RETURNS, EXCHANGES AND REFUNDS
Our Returns & Refunds Policy forms part of these Terms of Service.
Customers should review the Returns & Refunds Policy before placing an order.
Due to the nature of skincare and beauty products, hygiene and product-condition requirements may apply to change-of-mind returns, particularly where products have been opened, used or unsealed.
Any return restrictions will be applied subject to applicable South African consumer-protection law. These restrictions do not remove any rights customers may have in respect of defective, unsafe, incorrect or misrepresented products.
Where goods qualify for a statutory remedy, DSD Studio will handle the matter in accordance with applicable law.
11. DAMAGED, DEFECTIVE OR INCORRECT ORDERS
Customers should inspect their orders as soon as reasonably possible after delivery.
If you receive an incorrect, damaged or potentially defective product, please contact DSD Studio with:
- Your order number.
- A description of the issue.
- Clear photographs or videos showing the issue, where appropriate.
Where possible, please retain the product, packaging and any relevant labels until the matter has been assessed.
Please do not continue using a product you believe may be defective or unsafe.
This process does not limit any rights or remedies available to customers under applicable South African consumer-protection law.
12. INTELLECTUAL PROPERTY
All original content appearing on the DSD Studio website, including the DSD Studio name and logo, product photographs, website graphics, written content, product descriptions, designs and marketing material, is owned by or licensed to DSD Studio unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish or commercially use our content without prior written permission, except where permitted by law.
13. THIRD-PARTY SERVICES
Our website may use third-party services, including Shopify, payment providers, courier services, marketing platforms, analytics providers and other technology providers.
Third-party services may have their own terms and privacy policies.
DSD Studio is not responsible for the independent policies or practices of third-party providers, except where responsibility cannot legally be excluded.
14. WEBSITE AVAILABILITY
We aim to keep our website available and operating properly. However, we cannot guarantee that the website will always be uninterrupted, error-free or available.
We may temporarily suspend, modify or update the website for maintenance, security, technical or operational reasons.
15. LIMITATION OF LIABILITY
To the extent permitted by applicable law, DSD Studio will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms excludes, restricts or limits any liability, consumer right or remedy that cannot legally be excluded, restricted or limited under South African law.
16. PRIVACY
Your use of our website is also subject to our Privacy Policy.
We may collect and process personal information necessary to process orders, provide customer support, arrange delivery, process payments and operate our business.
Please refer to our Privacy Policy for information about how your personal information is collected, used and protected.
17. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable legal requirements.
The latest version will be published on our website with the applicable update date.
Where required by law, we will provide appropriate notice of material changes.
18. GOVERNING LAW
These Terms of Service are governed by the laws of the Republic of South Africa.
Any dispute arising from these Terms or your purchase from DSD Studio will be dealt with in accordance with applicable South African law and consumer-protection legislation.
19. CONTACT US
If you have questions regarding these Terms of Service, your order or any of our policies, please contact DSD Studio:
DSD Studio
Email: dsdstudio26@gmail.com
Website: dsdstudio.shop
Thank you for shopping with DSD Studio. ♡
DSD STUDIO
Your skin. Your glow. Your journey.